Approved home cleaning services for eligible Department of Veterans' Affairs (DVA) participants across Greater Sydney.
The Department of Veterans' Affairs funds a range of home support services for eligible veterans — including regular domestic cleaning. Here's everything you need to know.
Our DVA cleaning teams provide thorough, respectful home cleaning on every scheduled visit. Here's what we take care of:
Full vacuum of carpets and rugs, mopping of hard floors, dusting of all surfaces, furniture, shelving, and skirting boards.
Bench tops, splashbacks, sink, tap fittings, exterior of appliances including stovetop, oven exterior, fridge, and microwave. Bin emptied and relined.
Full sanitisation of toilet, basin, shower or bath, tiles, mirrors, and floor. All surfaces disinfected to a high standard every visit.
Vacuuming, dusting of surfaces and furniture, linen change if required, and floor care. Rooms left neat, tidy, and dust-free.
Vacuuming and mopping of all hallways, entry areas, and common spaces. Door handles and light switches wiped down every visit.
The same trusted cleaner is assigned to your home where possible. We understand that veterans value consistency, privacy, and respect above all.
DVA home cleaning is available to veterans who meet certain card and medical criteria. Here's a simple guide:
Veterans holding a DVA Gold Card (Totally and Permanently Incapacitated, or War Widow/er) are eligible for home cleaning if they have a clinical need. Most Gold Card holders can access this service fully funded with no gap payment.
Veterans with a DVA White Card (Veteran Card) may be eligible for home cleaning services when the need is directly related to their accepted service-related condition. A referral from a GP or allied health professional is typically required.
DVA requires that a clinical need exists — for example, a physical condition, injury, or illness that prevents the veteran from performing domestic tasks themselves. We can assist you in understanding what documentation is required.
Surviving partners of eligible veterans holding a Gold Card may also be entitled to DVA-funded cleaning services. Call us and we'll help clarify entitlements based on your specific circumstances.
We've made the DVA process as easy as possible. You don't need to navigate DVA bureaucracy alone — that's what we're here for.
Contact us on 0481 529 654 or via our enquiry form. Tell us you're a DVA cardholder and we'll confirm your eligibility over the phone — usually in a single call.
We liaise directly with DVA to set up your cleaning approval. We prepare and submit the required paperwork, confirm your entitlements, and arrange your schedule — no stress on your end.
Once approved, your regular cleaning starts on your agreed schedule. DVA is billed directly — you pay nothing out of pocket. Just open the door and we'll handle the rest.
We understand the importance of trust, reliability, and respect when working in a veteran's home. That's the standard we hold ourselves to on every visit.
No forms to fill in, no DVA portal to navigate. We manage the approval and billing process from start to finish so you can focus on what matters.
We assign the same cleaning professional to your home wherever possible. You'll never open the door to a stranger — and they'll never need to be told twice.
We train all our staff to be respectful, quiet, and unobtrusive. Your home is your private space — we treat it with care every time.
Every Pure Touch cleaner holds a current National Police Check. We carry $20 million public liability insurance and workers' compensation — your home is fully protected.
We show up when we say we will. If anything ever changes, we contact you with enough notice to rearrange — never a no-show without warning.
From Penrith to Cronulla, Parramatta to Manly — we service veterans across the entire Greater Sydney region. If you're in Sydney, we can help.
Simple from start to finish.
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We perform your DVA-Funded Clean.
Not happy? We re-clean it free.
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Fixed price · No hidden fees · Instant follow-up
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